+44 (0)330 088 2617 contact@avitastranslations.com

Faq’s

Avitas Translations professional translators

As professional translators, we do our best to keep our clients informed and up to date with the most relevent information.  If however your question is not answered below, get in touch with our team and we will always be happy to help.

Read some of our most common Frequently Asked Questions below:

What services do you offer?

We offer a full range of language and translation services to private individuals and business customers. 

Our professional translator services include:

  • Translation
  • Interpreting
  • Transcription
  • DTP
  • Subtitling

For more information on our services, please visit our Services page.

What languages can you translate?

Our team are able to work into over 200 languages and we can cover almost all subject domains.
If we do not have the required linguists available for your project, our efficient recruitment team can vet and recruit new talent within hours.
Check out our languages page for more information on the languages that we can translate.

How much do your services cost?

Avitas translation and language service prices depend on a few factors including but not limited to:

  • Language Combination
  • Subject Matter / Specialisation
  • Service Required
  • Service Level
  • Deadline
  • File Format

​Our rates start from as low as £0.07 per source word for a draft translation, with a minimum cost for a Certified Translation of £30 + vat.

To find out more about our prices, visit our prices pages or contact our team today for a free quote.

Can you provide a Certified Translation of my Marriage Certificate. How do I get a Certified Translation online?

A Certified Translation may be required for a number of reasons, for example when translating Legal documents such as Birth or Marriage Certificates to present to the UK Home office or when translating transcripts and certificates for an Educational institution.

​A Certified Translation with Avitas is one that has been carried out to the highest possible standard and is then Signed, Stamped and Certified as a True and accurate translation of the original document.  This is directly related to the UK Government guidelines which can be found here.

​To get the process started, simply take a scan or a photo of your document/s and send them to us with the details of your request to:  Contact@avitastranslations.com or give us a call on 0330 088 2617.

Do you require the original documents in a physical format and how can I send them to you?

For most Certified Translation to be presented in the UK, we can work from a clear scan or photograph of the document without the need to have the actual hard copy.
If the document/s received by us are illegible or not a good enough quality scan, our team will let you know and request a better copy.

Are my files and documents secure?

We take security and confidentiality very seriously. The files that you send us will always be password protected within our systems. Not only this, but your dedicated account manager and the assigned linguists who are bound by confidentiality agreements will be the only people to have access to your files. We always ensure the safekeeping of all documents and projects through our strict confidentiality policy. 

Can I bring my documents to your office in person?

We are an online only service meaning that we cannot accept “walk in” clients. The reason we do this is to keep our service and production costs as low as possible so that we can provide higher cost savings to our customers.
Add to this that it is much more time efficient to simply send over an email with your documents as we aim to reply to all quotes online within a few minutes.

professional translators

Why not get in touch?

Say Hello!

Get in touch with our team today to find our how we can help with your translation or language service requirements.  If you simply want some answers to your questions, our team of professional translators are always happy to help.

Alternatively if you require a free quote get in touch using our quote form.